Google Business Profile

Google Business Profile is an evolution of Google My Business, launched in 2014 as a free tool for businesses and organizations to manage their online presence across Google, including Search and Maps. In late 2021, Google began transitioning My Business into Business Profile to streamline the experience of managing business information across services.


Google Business Profile is a free tool that allows businesses and organizations to manage their online presence, including Google Search and Maps. Business profiles can include various information about a company, such as its name, location, hours of operation, and customer reviews.


Google Business Profile provides businesses with a simple, centralized place to manage their business information and interact with customers on the platform. Companies can update their information, respond to reviews, post updates, and get insights into how customers interact with their business on Google.


Google Business Profile is a platform that offers several features:

  • Business Information Management : Businesses can update their name, address, and hours; add photos; and create posts to share updates and offers.
  • Customer Interaction : Businesses can respond to customer reviews and answer questions posted by customers.
  • Insights : Businesses can get insights into how customers find and interact with their business profile.


Google Business Profile is an integral part of the larger landscape of local SEO and online marketing. Increasing the visibility of businesses on Google’s services can help attract new customers and engage existing ones.


Research involving Google Business Profile often focuses on understanding its impact on local SEO and online visibility. Studies have shown that a well-managed Google Business Profile can improve a business’s local ranking on Google, enhance its online presence, and increase customer engagement.

Strategy and Tactics

Strategies and tactics for effectively using Google Business Profile include:

  • Completeness : Ensuring all information in the business profile is complete and accurate.
  • Reviews : Encouraging customers to leave reviews and respond to those reviews.
  • Posts : Regularly posting updates and offers to engage customers.
  • Photos : Adding photos to give customers a visual representation of the business.
  • Insights : Using Google Business Profile insights to understand how customers find and interact with the business.

While Google Business Profile is valuable, it should be part of a broader digital marketing and local SEO strategy. Businesses should also focus on other aspects of online marketing, such as website optimization, content creation, and social media marketing.

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